Question 1

How does Swing Shift match me with people?

Accepted Answer

We match you based on overlapping days off. When you enter your shift schedule, our algorithm finds other users whose free days align with yours. The more overlap, the higher the match score.

Question 2

How do I set up my shift schedule?

Accepted Answer

After signing up, go to your profile and tap on the calendar. You can manually select your days off, or choose from common shift patterns like 4-on/4-off, rotating 12s, or Panama schedules. Your schedule syncs automatically.

Question 3

Is Swing Shift free?

Accepted Answer

Swing Shift offers a free tier that lets you create a profile, set your schedule, and see matches. Premium plans unlock unlimited messaging, advanced filters, and priority matching.

Question 4

How do I verify my profile?

Accepted Answer

Go to Settings > Profile Verification. You'll be asked to take a selfie matching a specific pose. Our team reviews verification requests within 24 hours.

Question 5

Can I change my shift schedule?

Accepted Answer

Absolutely! Schedules change — we get it. Update your days off anytime from your profile, and your matches will refresh automatically.

Question 6

How do I report someone?

Accepted Answer

Tap the three-dot menu on any profile or conversation and select 'Report.' Choose the reason and add any details. Our safety team reviews all reports within 24 hours.

Question 7

How do I delete my account?

Accepted Answer

Go to Settings > Account > Delete Account. This permanently removes your profile, matches, and messages. This action cannot be undone.

Question 8

What shift patterns do you support?

Accepted Answer

We support all common patterns including fixed shifts, rotating shifts, 4-on/4-off, 2-2-3, Panama, DuPont, and custom patterns. If your schedule doesn't fit a template, you can manually mark your days off.

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